Blade & Arrow Cancellations & Policies
Blade & Arrow Is Cashless.
All first time appointments must be made online to set up an account.
We have a 48 hour cancellation policy. All appointments require a Credit Card to hold your appointment. Any No Show or No Call or less than 48 hour notice will result in a 50% charge of your scheduled service for any cancellation.
Our Hair Salon Policy
At Blade & Arrow, we do our best to make sure all your needs are taken care of. If you have to cancel or change your appointment, just let us know, and If you no show or cancel less than 48 hours before your scheduled appointment, we charge 50% fee of your service. Please respect our time and call ahead to reschedule.
We give all our customers 2 weeks to come back in if there is any adjustments needed. We do not refund for services provided, but we will do our best to make our clients are happy.
Late Arrivals
We understand that due to your busy schedule, you may find yourself running late. Please plan ahead to allow for parking, it is a busy area and parking may require a few extra minutes. If you are going to be late, please call and let us know. If you are more than 20 minutes late, your appointment may be considered as a no-show and you will be charged 50% of you service.
Gender-Free Policy
We are proud to have a gender-free policy, which means our services are available to anyone, regardless of gender identity. Our stylists are skilled in working with all hair types and styles to help you look and feel your best.
Gratuity
Gratuity is not accepted in our hourly rates. If you're satisfied with the service, you're welcome to tip your stylist separately.